Return Policy

Returns and Exchanges: As our products are customized and made to order, we do not offer refunds once your order has been shipped. We do not accept returns or exchanges. We reserve the right to refuse returns that do not meet our policy.

If you wish to cancel your order after it has been placed, we offer refunds with a retention fee based on the stage of processing:

- If your order has been processed but not printed, a $10 USD retention fee will apply.
- If your order is in the embellishment or packing phase, a $70 USD retention fee will apply for cancellation.